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Changelly has been swapping crypto since 2015, lists more coins than almost anyone and charges a low headline fee. For most swaps, most of the time, it simply works. The problem shows up in the minority of swaps its risk system flags. Then the transaction goes on hold, and the way out is identity verification through Sumsub: a government ID, a selfie and, for larger amounts, documents showing where the money came from.
Changelly is open about this. Its own developer documentation tells partners to warn users that a transaction may be held for KYC procedures, and its policy says the risk criteria are not published. So the question is not whether Changelly is honest. It is whether you want your coins already inside a service when that question gets asked.
The one sentence verdict: keep Changelly for its huge coin menu and low fee; use CoinVast when you would rather have the check happen before you send, so a flagged deposit comes back to you instead of waiting on a document review.
Changelly describes this process in its own KYC guide and developer documentation. The links are in Sources.
You create a swap and send your coins. Changelly's risk scoring system checks the transaction, using criteria it does not publish. Sudden large swaps can score as low, medium or high risk.
If the score is too high, the transaction's status changes to hold. The coins are inside Changelly at this point, and the swap stops.
You are asked to pass verification through Sumsub from your transaction history: a government ID, a selfie and, for larger amounts, documents showing where the funds came from.
Changelly's security team reviews the documents by email. Third party reviews describe holds lasting weeks or months, and completing KYC does not mean the transaction is released straight away.
If the deposit was flagged by the AML system, a refund can also require verification, according to the kycnot.me listing, which also notes that access can be ended at any time without notice.
✓ and ✗ mark what is better or worse for you, not a feature checklist. Changelly cells trace to its own pages and the listings in Sources.
This list is read from our settlement backend when the page loads, so it only shows coins we can take and pay out at this moment. Any two of them make a pair.
Changelly says it lists over 1,200 coins across many networks. If you need an obscure token, it is far more likely to have it than we are. Our list is short on purpose, and it is printed live on this page.
Changelly's app listing quotes a 0.25% exchange fee plus the network fee. That is lower than our 2% spread, and for a routine swap that never gets flagged, Changelly will usually cost you less.
Changelly sells crypto for card payments through partners. We are crypto to crypto only, by design, so if you start with a card, we cannot help.
Changelly has run since 2015 and names its legal entity. We launched in 2026 and our entity is still in formation. That difference is real, and you should weigh it.
Changelly's risk check runs once your coins are already in. If it flags you, the swap stops and the coins wait inside Changelly while you decide whether to hand over documents. Our guide to shotgun KYC explains why this pattern catches people out.
Changelly's own policy says its risk scoring criteria are not published. You cannot know in advance whether your amount, your coin or your wallet's history will trigger a hold.
Passing KYC does not guarantee an immediate release, according to reviews of the process, and holds have been described as lasting weeks or months while the security team works through email.
If a deposit is flagged by the AML system, the kycnot.me listing says identity verification is required before funds are returned. With us, a deposit that fails screening comes back with no documents asked.
Our own fine print, stated just as plainly: CoinVast screens every deposit before the exchange starts. Pass means the swap runs and is final. Fail means it never starts and your coins return to your refund address minus the network fee, no documents. The one exception is a government sanctions list match, which the law requires us to hold and report.
The difference is the order of operations. A check that runs after the coins arrive turns a flag into a hold. A check that runs first turns it into a refund.
Changelly quotes a 0.25% exchange fee plus the network fee, and on most routine swaps it will cost less than we do. Compare the amount you receive, not just the fee label, because floating rates can move between the quote and the payout.
CoinVast charges a flat 2% spread on every swap, locked the moment you create the order, with the payout network fee on its own line. On a $1,000 swap that is $20 of spread, printed before you send anything. You are paying for the check happening first and for never being asked for documents.
Not for every swap. Changelly's risk scoring system can put a transaction on hold, and the way to release it is verification through Sumsub: a government ID, a selfie and, for larger amounts, proof of where the funds came from. Its developer documentation tells partners to warn users that this can happen.
Its risk scoring system flagged the transaction. Changelly does not publish the criteria, but its policy says sudden large swaps can be scored as risky. Contact its security team from the transaction page. Completing verification does not always mean an immediate release.
Changelly does not publish a time. Third party reviews and user reports describe holds lasting from days to weeks, and in some cases months, while the security team reviews documents by email.
CoinVast never asks for identity. We screen the deposit when you create the order, before you send. Pass and the swap runs; fail and your coins return to your refund address minus the network fee, with no documents asked. A sanctions list match is held and reported, as the law requires.
On the fee label, yes. Changelly quotes 0.25% plus the network fee and we charge a flat 2% spread. Ours is printed on the quote and locked when you create the order, and it comes with a check before you send and no document requests.
Yes, Changelly accepts Monero. CoinVast also swaps native XMR, settled against our own Monero node, without an account.
The kycnot.me listing records that an account is required, and held transactions are handled from your account's transaction history. CoinVast has no accounts at all: you paste an address, send one payment and bookmark the order page.
Yes. Changelly is useful for long tail tokens and card purchases. For swaps between major coins and Monero without an account or documents, use CoinVast. Send from wallets with a clean history to either.
Claims about Changelly trace to the pages below, read in October 2026. If a fact changes, tell us at [email protected] and we will fix the page.
No account, no documents, and a deposit that fails screening comes back to you. The spread is printed on the quote. Test it with a small swap.
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